October 8, 2020
We’re pleased to announce that Metricell has been shortlisted for a Glotel Award in the Best Digital Transformation Project category for our Digital Customer Service Capabilities with Celcom.
Learn more about our digital customer service capabilities here, and request the Celcom case study today!
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September 24, 2026
Wray Castle and Metricell announce partnership to give both AI agents and network engineers access to specialist telecoms knowledge and enable engineers to review the reasoning behind an agent’s analysis.
September 2, 2026
Ofcom is proposing new mobile incident reporting thresholds based on affected cell sites and their location, including a specific criterion for rural areas. We examine what could change and how operators can prepare.
July 22, 2026
The shift to AI-native operations begins by designing telecoms environments that agents can understand. When network data is centalised and contextualised, AI can begin delivering real value.
